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NEW!! Order your cakes online. See the Cake Gallery
Smaller Package Sizes on Cookies, Candies and Pastries Now Available!!
Hot Weather Shipping Policies in Effect. Please see our shipping FAQs. Click Here For More Details
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Privacy Policy:
We respect, and are committed to protecting, your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Security Policy:
Your payment and personal information is always safe. We utilize a secure socket layer (SSL) web server certificate which is the industry standard and among the best security available today for online e-commerce transactions. This SSL certificate encrypts all of your personal information, including credit card number, name, and address, so that it cannot be viewed while traveling electronically over the internet.
Shipping/Delivery Policy:
We use Spee-Dee Delivery and UPS for our shipping needs. To help determine your best shipping method, click here to view the UPS Ground time in transit map or here for a map of the SpeeDee service area map. Orders are delivered based on the ship date(s) requested by the buyer at the time of an order. In the event that a product needs to be replaced please contact the bakery by referencing the contact information listed on the contact us page of this website.
More Questions about shipping. Click here to access our Shipping FAQ.
Refund/Return Policy:
Your satisfaction is very important to us! We are unable to take returned product due to health code restrictions. All disputes must be raised within 15 days from the shipping date. If a delivered product does not meet or exceed your expectations please contact us and we will issue a replacement product. Each situation will be handled case by case evaluating all factors before making a determination on how it will be resolved.
Product Sales and Availability:
Java Break Inc dba New Glarus Bakery reserves the right without prior notice to change any aspects of products on this site, including but not limited to pricing, weights, product availability, and descriptions. We recommend all holiday orders be placed at least 30 days from delivery date to ensure product availability and timely arrival of your order.
Copyright and Trademark:
All materials on this site are protected as copyrights of Java Break Inc. dba New Glarus Bakery. All rights not expressly granted are reserved.
Our Guarantee:
Java Break Inc dba New Glarus Bakery wants to make sure all of our customers are 100% satisfied. If for some reason you are not fully satisfied with your order, please contact us.
Contact Us:
Should you have other questions or concerns about these policies, please contact us.
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