What about Shipping?
4 p.m CST is the cut-off for next day order fulfillment.
Only street addresses are accepted for shipments – No P.O Boxes.
SHIPPING RATES within continental USA (lower 48 states): Flat shipping rates available, per street address. No P.O Boxes
SHIPPING RATES to Alaska, Hawaii, Florida Keys, are all subject to UPS expedited shipping prices at the time of ordering.
The best method of shipping to ensure the freshest products upon receipt are chosen by the Bakery team, using UPS as our main service provider.
All shipping orders will have a tracking number sent via email at the time of shipping. Whitelist the email address orders@newglarusbakery.com to prevent the emails landing in the spam or promotions folders.
We ship Monday – Thursday based on the shipping date chosen upon checkout. Due to seasonal demands & weather related factors, we may suggest a better date/day of the week to ensure ultimate freshness and timely arrival.
Military Shipments – We are honored to ship to the men and women serving our country. Please contact us directly if you are wishing to do so.
Why do Bakery Items Cost More To Ship?
As of May 2026, we have simplified our pricing by including handling and specialty packaging directly into the product prices you see online.
We ship highly perishable, hand-crafted bakery items that require thoughtful packaging and care to help ensure they arrive in excellent condition. Many items require insulated wrapping, specialty cushioning, cold packs during warmer months, or additional protective packaging during transit. Some products even include their own pastry bag of icing for DIY decorating at home.
Unlike mass-manufactured goods, our bakery items are made by a dedicated team of talented individuals in the small town of New Glarus, Wisconsin — a community of just 2,300 people. We take great pride in preserving more than 114 years of baking tradition, and carefully packaging these artisanal products is part of that commitment.
By incorporating these handling costs directly into product pricing, we hope to create a more transparent and streamlined shopping experience for our customers.
We believe in complete transparency and want you to have the very best experience enjoying our hand-made bakery products. If you have any questions or need additional clarification, please don’t hesitate to reach out to our customer care team.
How do I Ensure My Gift Arrives Safely & On Time?
When sending perishable items as gifts, it’s essential to keep your recipient informed. While we take every precaution to package our products carefully, the timing of UPS delivery is beyond our control. If your recipient does not have access to the tracking number, please make sure to give them a call to let them know their gift is on its way. This will ensure they are prepared to receive the perishable items promptly upon delivery. We recommend this extra step to help maintain the quality and freshness of the gift you’re sending.
Do Bakery Bucks & The Flour Child Membership Apply In-Store?
“Bakery Bucks” and “Flour” Child benefits are only available online and cannot be earned or redeemed in-store.
What are your store policies?
Please visit our policies page.
What if I want to visit the bakery?
C’Mon in! We’re located at 534 1st St, New Glarus WI 53574
Curbside pickup & local (New Glarus) delivery available
Store Hours:
OPEN every day, Monday – Sunday, 7 am – 5 pm with exception dates below:
- Closed January 1 – 14th, 2026 Annual Shutdown
- Closed Easter Sunday
- Closed June 29th – July 3rd, 2026 – Employee Fun Week
- Closed, Thanksgiving Day
- Early close at 1 p.m on Christmas Eve
- Closed Christmas Day
- Early close at 3 p.m on New Year’s Eve
*Check Social Media sources for any additional changes for closures (i.e bad weather).